Hello and welcome to Hummingbird Insurance!

We are thrilled to have you as a client and are committed to providing you with outstanding service for all your health insurance needs.

We know many of you were referred to us through our valued partners at Symmetry Financial Group. To ensure you always receive the fastest and most accurate assistance, we want to clarify the best points of contact for your policy.

While Symmetry Financial Group introduced us, you are a client of Hummingbird Insurance and a member of your specific health insurance carrier (such as Blue Cross, Aetna, UnitedHealthcare, etc.).

Important: Who to Contact for Help

Symmetry Financial Group does not have access to your policy details and is not equipped to handle service, claims, or enrollment for your health plan. Please do not contact Symmetry Financial Group for any health insurance-related support.

Here is your simple guide for getting the help you need:

• For Enrollment, Plan Questions, or General Support: Your primary point of contact is your dedicated agent at Hummingbird Insurance. We are your advocates and are here to help you understand your benefits, make plan changes, and resolve any service issues.

• For Specific Claims or Billing Issues: You have two excellent options:

  1. Contact your Hummingbird Insurance agent for personalized assistance.

  2. Contact your insurance carrier directly. The member services phone number is always located on the back of your insurance ID card.

We look forward to serving you and are always here to help make your health insurance experience a simple and positive one.

Thank you for choosing Hummingbird Insurance!